Our Purchasing Agreement
Last Updated: JAN 1, 2019
THIS PURCHASING AGREEMENT (“Agreement”) is made by and between Them Boys LLC (“Outback Entertainment” “We,” “Us,” or “Our”), an S corporation, headquartered at 801 Holly Ross Lane Waycross GA 31513, and you, a person, organization or other entity (“You,” “Your, ” “Purchaser,” “Buyer,” or “Holder”). Big Tickets is in the business of providing reservations, tickets, memberships, certificates, admissions, and/or confirmations that allow Your attendance at, access to, or participation in, events, venues and other activities (each, an “Event”). Each ticket that You purchase is a limited license to attend a particular Event, and is subject to the additional terms and/or restrictions that may be set forth on that ticket. The parties, intending to be legally bound, hereby agree as follows:
Outback Entertainment provides the following services:
Displaying and listing Events as submitted by the Event organizer, promoter, producer, presenter, or manager (collectively “Organizer”)
Accepting and processing Your on-line orders for tickets to the Event that You wish to attend.
Providing You with a confirmation number for Your transaction. For some Events, the Organizer has authorized Us to accept and process Your payment for Your ticket purchase.
Pricing and Availability:
The Organizer, in its sole discretion, determines factors such as ticket pricing, availability, availability of individual refunds where an event has not been canceled, and seating locations. Tickets may be sold exclusively through Us or in combination with other inventories from companies not associated with Us. Big Tickets exerts no control or authority over the Organizer, ticket prices, availability, seating locations, individual refunds, or any other companies which may be selling tickets to the Events listed on Our website..
Payment and Service Charges:
When you pay for tickets through Blueberryconcerts, we accept several methods of payment, including but not limited to: Visa, MasterCard, Discover, American Express and such other payment methods as are permitted by an Organizer. Any tickets purchased on Our website applications are subject to a per-ticket service charge, as shown prior to the time of Your ticket purchase, and, when You pay for Your tickets through Big Tickets, We charge a payment processing fee and, if applicable, a refund processing fee (such per-ticket service charge, payment processing and refund fees collectively, “Fees”).
No Refunds or Exchanges for Event Restrictions or Lost or Stolen Tickets:
Before purchasing Your tickets, it is Your responsibility to carefully review all aspects of the Event, Event restrictions, if any (see the paragraph titled “Event Restrictions” for more information), dates, pricing, charges, and seat selection. Except as specifically stated in the paragraph titled “Canceled or Rescheduled Events,” We will NOT issue any refunds or exchanges because You failed to review this information and We will not issue any refunds for any lost, stolen, destroyed, or damaged tickets, or as under any other circumstances except in the limited cases explicitly described in this Agreement. As previously stated, even if a refund is issued by Big Tickets, Our Fees will be deducted from the refund amount.
If the Event offers electronic ticket delivery, You will be able to print Your tickets after Your order is processed. These tickets contain a unique barcode/QR code that corresponds to Your order and must be brought with You to the Event. Some Events will also have SMS ticketing which delivers your ticket via SMS message in the form a QR code that can be validated at the gate for entry. Other Events will allow You to be admitted directly. All of this information will be displayed on the Event listing, so please read and review the Event listing carefully.
You understand that You must bring printed tickets and/or the confirmation information with You to the Event. Additionally, while not all Events require identification, on some occasions, government-issued identification will be required by the Organizer. For this reason, We recommend that You bring a valid and current government-issued photo identification (“ID”) with You to the Event. When arriving at an Event, there will only be one entry per ticket. If there are multiple parties attempting to enter using the same ticket, only the first party that arrived with the ticket will be admitted.
Some Events listed on Our website may have certain restrictions. For example, some Events will only admit people over twenty-one (21) years of age or must have a certain affiliation, such as being a student at a particular educational institution. It is Your responsibility to determine if a particular Event restriction applies to You (and Your party, if applicable) and to fulfill all criteria in order to gain admittance. No refunds will be given if You are declined entry to an Event due to a restriction.
Cancelled or Rescheduled Events:
Occasionally, an Event is cancelled or postponed by the Organizer due to weather or other unforeseen circumstances. In certain instances, We may also cancel an Event due to problems with the Organizer or the Event listing. If an Event is cancelled, We may post a notice of cancellation on Our Website under the Event listing promptly after We receive notice of the cancellation or otherwise attempt to notify You. If this happens, and if You have paid Big Tickets directly for Your ticket, We will issue a refund as quickly as possible after We have notice of the cancellation. If You learn that an Event is cancelled, moved, or rescheduled, please contact Us at Our customer support address set forth below for information on receiving a refund. Please include Your name, the Event, and Your confirmation number.
Where you have paid for Your ticket, any refunds issued to You will be provided only after Our receipt of payment of the refunded amount from the Organizer. Any refund issued by Outback Entertainment will be applied to the credit or debit card or other payment account You used to purchase Your ticket; Big Tickets shall not be responsible if you fail to receive Your refund because your account information on file with Big Tickets is no longer valid or up-to-date. We does not assume responsibility to make refunds to any person other than the person who ordered the tickets as shown by Our records, regardless of whether or not the tickets purchased by You have been transferred in accordance with this Agreement.